An Intranet is essentially a private website that shares internal information within a company. They generally hold a wide range of information and services for staff that are not available to the public via the internet. For example internal company news, company objectives, company forms, company guidelines, HR procedures and company events to name just a few.
An Extranet is similar to an Intranet; however it allows access to authorised users (e.g. suppliers, customers, business partners) via secure login to enable sharing of information over a secure network that isn’t available to the general public. A common Extranet example is that of a Helpdesk or Support Forum, but they are also useful for Order processing, Invoicing & sharing News.
Intranet and Extranet applications include:
An Intranet system can useful if your company is based over several sites & you wish to easily maintain communication & streamline processes. It should help you & your staff in their job, improve efficiency and enhance their working day.
An Extranet system for Order processing could cut down phone calls & customer service issues, as the customer can login at any time to see the status of their order. This is also true of a Support Forum where customer queries can be answered and seen by all.
All Intranet & Extranet systems will be designed using a Content Management System, so that various people within your company can update the information. Full training will be given as part of the development process.
Radikls web developers have the necessary design flare and technical skills to create bespoke Intranet and Extranet applications to match your requirements, whether big or small.
If you require an Intranet or Extranet system, please contact us for a free quote today.